Serves as the operational extension of the Chief Medical Officer, ensuring that clinical strategy becomes organizational reality. This role combines executive advisory responsibilities with clinical credibility to accelerate the implementation of the Clinical Excellence and Quality Plan across the enterprise.

Serve as the principal strategic advisor to the Chief Medical Officer, coordinating priorities, initiatives, and organizational objectives

Lead the planning, execution, and monitoring of enterprise clinical excellence, quality improvement, and transformation initiatives

Organize and prioritize critical issues, decisions, and executive communications to facilitate effective leadership decision-making

Provide governance support, including executive committee, board, and leadership team materials, presentations, briefings, and follow-up activities

Monitor high-priority initiatives, identify risks and barriers, and escalate recommendations to executive leadership

Translate clinical strategies, policies, standards, and quality requirements into actionable implementation plans, workflows, and operational playbooks

Lead enterprise-wide implementation and adoption of clinical excellence initiatives across diverse business models and provider environments

Partner with operational leaders to integrate clinical priorities into business processes while maintaining consistency with quality standards and regulatory requirements

Drive process improvement efforts that enhance quality, patient outcomes, provider experience, operational efficiency, and business performance

Oversee enterprise readiness assessments, implementation planning, and execution monitoring to ensure sustained adoption and measurable results

Serve as the primary liaison among clinical leadership, operational teams, providers, and enterprise stakeholders

Lead stakeholder engagement, training, and change management strategies that support successful implementation of strategic initiatives

Develop alignment across leadership teams and facilitate collaboration among cross-functional partners

Build strong relationships with providers, industry partners, professional organizations, and internal stakeholders to advance strategic objectives

Influence without direct authority and drive execution through partnership, credibility, and subject matter expertise

Support the development of executive dashboards, performance metrics, and reporting mechanisms to monitor initiative progress and organizational impact

Conduct complex analyses and provide data-driven recommendations to support executive decision-making

Coordinate enterprise resources and stakeholders to deliver scalable solutions aligned with organizational goals

Anticipate organizational impacts and proactively develop mitigation strategies for implementation risks

Job Specifications

Typically has the following skills or abilities:

Doctor of Optometry (OD) or other healthcare-related advanced degree preferred; equivalent combination of education and experience may be considered

Minimum of 10 years of progressive functional experience in clinical operations, quality, healthcare transformation, business process optimization, or strategic program leadership

Experience partnering with executive leadership teams and leading enterprise-wide strategic initiatives

Demonstrated success translating clinical or healthcare strategies into operational execution and measurable outcomes

Experience driving change management, provider engagement, and organizational transformation initiatives

Exceptional strategic planning, organizational leadership, and executive advisory capabilities

Strong understanding of clinical operations, quality management, provider networks, and healthcare delivery models

Proven ability to lead complex cross-functional initiatives through influence and stakeholder alignment

Advanced analytical and problem-solving skills with the ability to synthesize information and recommend actionable solutions

Excellent executive communication, facilitation, presentation, and relationship management skills

Expertise in change management, process improvement, workflow redesign, and implementation planning

Demonstrated ability to manage highly sensitive and confidential information with discretion and integrity

Ability to thrive in ambiguous environments while balancing strategic priorities and operational execution

Strong business acumen with the ability to connect clinical, operational, financial, and organizational objectives

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

Working Conditions

The working environment is generally favorable

Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job

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VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

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