Refund & Cancellation Policy

The Sprint is not a subscription. It is charged once, it runs for 45 days from the moment you buy it, and then it simply stops. We never store a mandate against your card or UPI ID, and we never auto-charge you. So there is no renewal to cancel and no billing cycle to get out of.

Once your payment completes, that’s it — there is no cooling-off period and no refund for a change of mind. The verified apply link, AI match score and AI-tailored resume and cover letter unlock immediately, so there is nothing left to “return” once you’ve paid.

If a technical fault on our platform stops you from using something you paid for — the apply link won’t unlock, the AI tools error out, your account is locked out — email us and we will fix it. Once it’s fixed, we add back every day your access was broken to your 45-day Sprint, so you don’t lose time you paid for.

We fix and extend rather than refund, because that restores exactly what you paid for instead of taking it away.

Email support@avasarai.com from the email address on your AvasarAI account, describing what isn’t working. Include your Razorpay payment ID or order ID if you have it — it’s in the receipt we email you — but we can find your purchase from your account email alone.

We reply to confirm we’ve received your report within 2 working days, and fix genuine access problems as fast as we can.

If money left your account but your Sprint never unlocked, or you were charged more than once for the same purchase, that is a billing error on our side, not a change-of-mind refund. Write to us and we will refund the full amount of every duplicate or failed charge as soon as we can confirm it, whenever you tell us.

If a report isn’t resolved to your satisfaction, escalate it to our Grievance Officer. You always keep your rights under the Consumer Protection Act, 2019 — nothing on this page takes those away.