Possess an understanding of payment processing, regulations and processes and uses his/her knowledge in relevance to merchant onboarding and configuration

Complete understanding of policy and procedures related to onboarding of POS/ECom merchants and ensure adherence to policy

Understanding pre-screening of Merchant Agreements, KYC documents, Trade license, MOA, performing of system related checks etc. and raise exceptions if any

Merchant communication and issue resolution are done on time and timely follow up and closure is done to issues.