Position Overview

Job Title

AthenaHealth Specialist – Remote (Offshore)

Reports To

Executive Director of Operations

Location

Remote (Offshore) — must work U.S. Central Time hours

Schedule

Monday–Friday, 7:00 AM – 4:00 PM CST

Employment Type

Full-Time, Independent Contractor

Experience Level

3–5 years athena experience

Position Summary

Generation Clinical Partners (GCP), based in St. Louis, is a physician-led medical practice exclusively dedicated to caring for frail elderly residents in senior living communities, including skilled nursing, long-term care, and assisted living settings. We are seeking a remote, offshore athenaHealth specialist with 3–5 years of experience to serve as our resource and support on athena, maximizing efficiency, maintaining compliance and supporting clinical and administrative staff. This is a dedicated remote role requiring full availability during core U.S. business hours (CST) to support providers and staff in real time.

Key Responsibilities

• Serve as the main point of support and resource for clinicians and staff with questions and issues related to athena primarily but also PCC and MatrixCare.

• Train new clinicians in athena workflows and our practice processes like incorporating digital on-calls, voice to text, census management, etc

• Set up new practices, location and departments in athena as we expand to different states

• Structure and manage targeted training, new releases/deployments by athena, compliance, quality metrics

• Monitor clinical documentation for accuracy, completeness, and compliance gaps in athena to identify additional training opportunities

• Be available and responsive via Google Meet and athenaText throughout the workday for real-time support

• Assist with Promoting Interoperability and other ACO initiatives

Athena Platform Knowledge Required

Core Clinical Workflow

• Clinical charting, compliance tracking, and e-prescribing within athenaClinicals

• Evaluation and Management (E&M) coding and compliance documentation

• Prescription drug monitoring program (PDMP) integration and real-time medication history review

Clinical Documentation Tools

• Patient/resident chart setup and maintenance (medications, allergies, lab results) within athenaClinicals

• Secure clinical messaging and care coordination workflows

• Support specialty documentation needs where applicable

Required Qualifications

• 3–5 years of hands-on experience with athenahealth products, with strong depth in athenaClinicals

• Demonstrated experience designing and delivering in-depth clinical training programs

• Working knowledge of clinical documentation and compliance workflows

• Reliable high-speed internet and a quiet, professional home office setup suitable for video calls

• Ability to work from 7:00 AM–4:00 PM CST, Monday through Friday

• Strong written and verbal English communication skills

• Comfortable delivering training via video conferencing tools

• Self-directed and able to manage tasks with minimal on-site supervision

Preferred Qualifications

• Completion of a 4-year College degree

• 3-5 years prior experience working with athenahealth on a clinical training role

What We Offer

• Salary commensurate with experience. USD 1,000 to 1,400 per month

• Long term stable engagement

• 10 days Paid Time Off

• Direct mentorship path toward more advanced responsibilities as the practice expands

• Growth and managerial opportunities