Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Summary

We are looking for motivated, organized individuals who enjoy helping people make informed decisions about their time away. As a Client Leisure Consultant, you will work with clients to identify their vacation preferences, explore suitable experiences, and coordinate the services that fit their plans.

You may assist with all-inclusive stays, cruises, resort vacations, family trips, couples getaways, group experiences, tours, special occasions, and destinations throughout the world.

Primary Responsibilities

Learn about client interests, preferred destinations, schedules, and spending ranges
Identify vacation experiences that align with individual requests
Research accommodations, cruise options, transportation, excursions, tours, and activities
Compare available choices and highlight relevant differences
Develop personalized vacation suggestions for clients to review
Explain general booking requirements, amenities, and included services
Coordinate client selections through approved reservation resources
Confirm that names, dates, and other important traveler details are correct
Organize reservation confirmations and essential trip information
Keep track of deposits, final balances, and other required deadlines
Contact clients regarding pending decisions or missing information
Provide updates as arrangements are confirmed
Assist with common reservation questions and adjustment requests
Maintain complete records of client activity and arrangements
Continue developing knowledge of destinations, suppliers, and leisure experiences

Candidate Profile

Strong interpersonal and customer service skills
Clear and professional communication
Good organizational and time-management abilities
Careful attention to accuracy
Comfortable conducting research using online resources
Able to evaluate multiple options and organize information clearly
Capable of managing several client needs at once
Dependable and able to work with limited supervision
Comfortable with email, online communication, and basic computer applications
Willing to learn digital reservation and supplier systems
Reliable internet access and compatible device
Must be at least 18 years old
Must reside in the United States, United Kingdom, Mexico, Spain, Australia or another qualifying region

Learning & Skill Development

Client consultation and needs assessment
Leisure vacation research
Supplier and reservation system education
Destination and product knowledge
Reservation procedures and documentation
Customer communication and service techniques
Professional certification opportunities
Ongoing industry education

Position Highlights

100% remote opportunity
Flexible part-time or full-time scheduling
Training provided for beginners
No previous travel industry experience required
Access to established suppliers and professional resources
Opportunities to develop customer service, planning, research, communication, and sales skills
Travel-related discounts and industry benefits where applicable
Continued professional development and virtual team support