Customer Service Agent
Datamark, Inc. · 21 hours ago
DATAMARK, Inc. is currently seeking a professional and experienced Bilingual Interpreter to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Bilingual Interpreter will play a crucial role in facilitating effective communication between client and customers.
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Determining the language needs of the caller
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Entering appropriate customer information as needed
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Accessing appropriate databases
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Quickly transferring calls to the appropriate staff member
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Providing additional assistance when needed
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Excellent customer service, communication and interpersonal skills
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Ability to enter and access information using a computer terminal while responding to customer needs
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Excellent keyboarding skills
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Professionalism, accuracy and speed are essential
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Excellent command of the English Language – no other language skills are require
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Private Health Insurance
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Paid Time Off
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Work From Home
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Performance Bonus