AvasarAI

Customer Service Agent

Datamark, Inc. · 21 hours ago

Verified today🌱 FreshCustomer Servicefull-timemidIndia-eligible
Not disclosed
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Customer support

DATAMARK, Inc. is currently seeking a professional and experienced Bilingual Interpreter to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Bilingual Interpreter will play a crucial role in facilitating effective communication between client and customers.

  • Determining the language needs of the caller

  • Entering appropriate customer information as needed

  • Accessing appropriate databases

  • Quickly transferring calls to the appropriate staff member

  • Providing additional assistance when needed

  • Excellent customer service, communication and interpersonal skills

  • Ability to enter and access information using a computer terminal while responding to customer needs

  • Excellent keyboarding skills

  • Professionalism, accuracy and speed are essential

  • Excellent command of the English Language – no other language skills are require

  • Private Health Insurance

  • Paid Time Off

  • Work From Home

  • Performance Bonus

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