Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise.

We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.

We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes. Sutherland Digital Outcomes.

CyberArk Business Analyst

Experience - 8+ Years

Location -  Hybrid/Remote/Onsite (as applicable)

Employment Type

Full-Time

Job Summary

We are looking for an experienced CyberArk Business Analyst with over 8 years of IT experience and strong expertise in Privileged Access Management (PAM). The ideal candidate will work closely with business stakeholders, security architects, infrastructure teams, and CyberArk engineers to gather requirements, analyze business processes, and deliver CyberArk solutions that align with organizational security and compliance objectives.

Key Responsibilities

• Gather, analyze, and document business and technical requirements for CyberArk implementations.
• Conduct stakeholder workshops and requirement elicitation sessions.
• Translate business needs into functional and technical specifications.
• Create Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, task creation for onboarding of privileged users
• and process flows.
• Work closely with CyberArk architects and engineers during solution design and implementation.
• Analyze privileged account onboarding requirements across applications, databases, operating systems, and cloud platforms.
• Coordinate User Acceptance Testing (UAT) and validate business requirements.
• Support CyberArk onboarding, account lifecycle management, and access governance initiatives.
• Facilitate change management and communication with business units.

Required Skills

• Around 8 years of Business Analysis experience in IT and Cybersecurity.
• Strong experience with CyberArk PAM solutions.
• Knowledge of:
  • CyberArk PAS
  • PVWA
  • SWS
  • CPM
  • PSM
  • Vault
  • Identity Security Platform
• Experience with Agile and Scrum methodologies.
• Strong expertise in requirement gathering and process mapping.
• Experience creating BRDs, FRDs, user stories, use cases, and workflow diagrams.
• Understanding of IAM and PAM concepts.
• Knowledge of Active Directory, LDAP, MFA, SSO, and RBAC.
• Strong analytical, communication, and stakeholder management skills.
• Experience supporting enterprise-scale CyberArk implementations.

Preferred Qualifications

• CyberArk Defender certification.
• Certified Business Analysis Professional (CBAP).

All your information will be kept confidential according to EEO guidelines.