We are seeking an experienced and highly skilled Language Expert – Urdu (Pakistan) to join our team. The ideal candidate will possess a strong linguistic background, expertise in the Urdu-Pakistan language, and the ability to lead projects with a focus on quality and efficiency. The Language expert will oversee linguistic tasks, manage quality assurance, and provide mentorship to linguists while ensuring the delivery of high-quality language services. The applicant should be native Pakistani National who understands the Language in-depth, knows the cultural nuances of the language and have excellent command over English-US, both verbal and written.

Responsibility

Here is a non-exhaustive list of main tasks for this role:

Linguistic tasks:

• Perform LQA reviews, adhering to quality guidelines and production timelines.

• Handle arbitrations and drive linguistic consensus for optimal results.

• Perform glossary and TM updates within Smartling environment, following the guidelines provided by the quality team.

• Handle Client review (from non-linguists) feedback exchange and implementation.

• Process linguistic feedback from QA testing and implement changes as needed.

• Provide linguistic and cultural consultation as requested by the client.

Quality Management tasks:

• Liaise with Language Specialist and translation teams (via emails & meetings) to share constructive feedback and drive overall language quality improvement.

• Liaise with client stakeholders (via emails & meetings) to discuss linguistic matters and offer consultation in a clear & well-substantiated manner.

• Maintain reference materials, training documentation and meeting notes.

• Answer linguistic queries adhering to outlined query management processes.

• Proactively monitor language quality performance via LQA report, take action to address issues in a timely manner, and flag quality risks to the quality team.

• Work on internal and external RCAs and QIPs, as instructed by the quality team.

• Proactively assess and suggest asset improvements, considering their impact on end users as well as the associated effort (time & cost).

• Critically prioritize and track QM tasks based on urgency, impact and client needs, adhering to relevant guidelines and designated time allocation.

Education, Skills and Experience

Education: A Bachelor’s degree in Linguistics, Translation Studies, Language Arts, or a related field.

Experience:

Minimum 5 years of professional experience in translation, localization, or linguistic services.

At least 2 years of experience as a Language Lead or in a Senior Linguist position.

Language Skills: Native or near-native proficiency in Urdu-Pakistan, with excellent command of English (additional language proficiency is a plus).

Technical Skills:

Familiarity with translation and localization tools (e.g., CAT tools, TMS systems).

Strong knowledge of linguistic quality assurance processes.

Soft Skills:

Exceptional attention to detail and problem-solving skills.

Excellent communication and leadership abilities.

Ability to work collaboratively in a multicultural environment.

Preferred Qualifications:

Experience working in the localization/translation industry for global Music Service provider.

Knowledge of Pakistani cultural and regional linguistic nuances.

Certification in translation or localization tools is an advantage.

Must: The candidate must be flexible to work on any type of content (Including sensitive content), music, video, genre, domain etc.