Technical Skills

• Good Computer navigation skills, keyboarding skills

• Proficient in MS office

Process Specific Skills

• Possesses necessary knowledge of business concepts to effectively perform the job

• Commits to achieving specific objectives and takes ownership for accomplishing them.

• Effectively balances quality, customer service and productivity standards

Soft skills (Desired)

• Self-discipline

• Result orientation

• Adaptability

• Presentation skills

• Feedback skills

• Goal oriented

Soft Skills (Minimum)

• Excellent written and verbal communication skills

• Listening and comprehension skills

• Questioning and Reasoning Skills

• Customer Service focus and telephone etiquette

• Ability to multi task, prioritize and manage daily work activities

Responsibilities

Technical Skills

• Good Computer navigation skills, keyboarding skills

• Proficient in MS office

Process Specific Skills

• Possesses necessary knowledge of business concepts to effectively perform the job

• Commits to achieving specific objectives and takes ownership for accomplishing them.

• Effectively balances quality, customer service and productivity standards

Soft skills (Desired)

• Self-discipline

• Result orientation

• Adaptability

• Presentation skills

• Feedback skills

• Goal oriented

Soft Skills (Minimum)

• Excellent written and verbal communication skills

• Listening and comprehension skills

• Questioning and Reasoning Skills

• Customer Service focus and telephone etiquette

• Ability to multi task, prioritize and manage daily work activities

Qualifications

Any Graduate 2 - 4 years