About the company

Cracken is an applied AI lab building world’s first full kill chain proactive cyber platform. Built by cyber warfare-experienced operators and AI researchers Cracken keeps digital infrastructure resilient so businesses and societies operate.

We’re now looking for a Business Associate to support our leadership team. This is an execution-focused role combining business and executive support - ideal for someone who thrives on precision, efficiency, helping executives save time, and building automated systems.

This role is for someone who thrives in high-ownership environments and enjoys building systems that make organizations run faster and smarter. You will operate as a trusted operational partner to leadership and play a key role in scaling the company’s internal infrastructure.

Who You Are

• 3+ years in operations, client services, or project/program management (2+ years in tech required, ideally high-growth/startup).

• Real, proven cases of taking complex projects end-to-end without guidance.

• Real, proven cases of process automation with AI tools (LLMs, Zapier, Make, n8n, custom scripts, etc.).

• Proficient in Google Workspace, Notion, Slack, Jira, Figma; comfortable recording Loom sessions.

• Familiarity with HR/recruitment tools (Ashby, Deel, Checkr).

• Ability to work at high velocity -you get a task, and within hours it’s done.

• Not satisfied with “just fine” - you move fast while aiming for excellence.

• Exceptional attention to detail; proven ability to structure and execute flawlessly.

• Startup mindset: ownership, speed, and ability to thrive with little hand-holding.

• Strong English (C1+).

Key Responsibilities

Operations & Program Leadership

• Own and manage critical operational workflows across legal, finance and leadership operations.

• Drive cross-functional projects end-to-end, coordinating stakeholders and ensuring on-time execution.

• Oversee preparation and management of contracts, NDAs, and operational documentation

• Conduct rapid research on vendors, markets, and operational solutions, delivering clear recommendations and decision-ready insights.

• Proactively identify operational gaps and implement improvements before they become blockers.

People Operations & Recruiting

• Own and continuously improve the employee onboarding experience and internal people operations processes.

• Coordinate and streamline the recruitment pipeline, ensuring a smooth candidate and hiring manager experience.

• Support workforce operations including compliance, documentation, and HR system maintenance.

• Plan and manage business travel logistics and internal events.

• Contribute to building scalable internal culture and operational practices.

Finance & Administrative Operations

• Own core operational finance workflows including invoicing, payment tracking, and financial documentation management.

• Maintain organized, audit-ready financial records and operational documentation.

• Coordinate with external partners (CPA, legal, vendors) to ensure timely compliance and operational accuracy.

• Improve internal financial processes and reporting where possible.

Systems, Automation & Process Design

• Identify operational inefficiencies across the organization and design scalable systems to eliminate manual work.

• Build and maintain automation workflows using AI and no-code tools.

• Develop and maintain operational playbooks and documentation to enable repeatable and scalable processes.

• Act as an internal champion for operational excellence, automation, and productivity improvements.

Why Cracken?

• **Real-world impact **Our technology is validated in high-stakes, real-world environments and grounded in hands-on internal research.

• **Team with a mission **Ukrainian-heavy international team of PhDs, professors, and senior industry engineers, driven by intrinsic motivation and real-world adversity.

• **Adaptive roles **We shape roles around exceptional talent - your ownership and drive will define your path.

• **Perfect timing **Operating at the intersection of AI, cybersecurity, and autonomous systems, Cracken is uniquely positioned to build resilient security products.

What We Offer

• Ownership over a core cybersecurity product

• Direct collaboration with founders and senior engineers

• High autonomy and real impact on product direction

• Fully remote & flexible work setup

• Competitive compensation