<h2 dir="ltr">About Heady:</h2><p dir="ltr">Heady is a digital product consultancy that provides full-service strategy, design, full-stack development, and growth marketing services for retail and lifestyle brands &mdash; and we do it all with heart.</p><p dir="ltr">Our team partners with Fortune 500 brands to deliver impactful technology and design solutions. We seek a Senior Technical Lead to oversee the backend infrastructure supporting a suite of high-visibility mobile applications for one of our biggest clients - a leading U.S. retailer.</p><p dir="ltr">&nbsp;</p><h2 dir="ltr">About the role:</h2><p dir="ltr">As a Lead Engineer, you will provide end-to-end technical direction for backend services powering a multi-app mobile ecosystem. You&rsquo;ll collaborate with both engineers, Product Managers, clients, and vendors. You will guide architectural decisions and ensure the secure, scalable, and maintainable delivery of mobile backend solutions.</p><p dir="ltr">&nbsp;</p><h2 dir="ltr">Key Responsibilities:</h2><h4 dir="ltr">&nbsp;</h4><h4 dir="ltr">Technical Leadership &amp; Execution</h4><ul><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Define and document backend technical requirements for mobile features.</p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Lead architectural decisions and implementation for Consumer-facing and Store associate-facing apps</p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Ensure high-quality, performant, and maintainable code through technical oversight and hands-on development.</p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Maintain and evolve technical documentation to reflect current systems and processes.</p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Strategize and address backend security concerns, including real-time mitigation of malicious activity and compliance with data deletion protocols.<br><br></p></li></ul><h4 dir="ltr">Client &amp; Vendor Collaboration</h4><ul><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Serve as a key technical liaison for client and vendor teams (e.g., website platform, payment providers).</p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Provide responses to non-emergency technical issues during ET business hours (9am&ndash;3pm).</p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Lead emergency support during designated off-hours (weekday evenings and weekends).</p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Represent engineering in cross-functional calls.</p></li></ul><h4 dir="ltr">&nbsp;</h4><h4 dir="ltr">Team Leadership &amp; Mentorship</h4><ul><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Provide project leadership and operational oversight for backend developers in collaboration with product managers.</p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Set and enforce backend coding standards, review code, and maintain the CI/CD pipeline.</p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Mentor engineers, foster a collaborative culture, and drive continuous improvement across the engineering team.<br><br></p></li></ul><h4 dir="ltr">Security &amp; Compliance</h4><ul><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Enforce secure coding and architectural best practices across backend systems.</p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Oversee client-driven data deletion workflows and protect against vulnerabilities.</p></li></ul><p>&nbsp;</p><h4 dir="ltr">Required Skills &amp; Experience</h4><ul><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Bachelor&rsquo;s degree or equivalent experience in Computer Science with minimum&nbsp; 6 years in backend engineering roles, (incl. 2+ years in technical leadership.)</p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Proven experience with mobile backend systems and API development.</p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Deep knowledge of:</p></li><ul><li dir="ltr" aria-level="2"><p dir="ltr" role="presentation">AWS</p></li><li dir="ltr" aria-level="2"><p dir="ltr" role="presentation">Nodejs</p></li><li dir="ltr" aria-level="2"><p dir="ltr" role="presentation">Salesforce OCAPI/API</p></li><li dir="ltr" aria-level="2"><p dir="ltr" role="presentation">Third-party integrations for mobile</p></li><li dir="ltr" aria-level="2"><p dir="ltr" role="presentation">CMS-backed content systems</p></li></ul><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Demonstrated experience with backend deployment processes and CI/CD management.</p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Exceptional ability to analyze and resolve technical issues with scalable solutions.</p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Strong client-facing communication and cross-functional team collaboration skills.</p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Experience working in Agile product teams.</p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Strong business proficiency in English and adept at delivering both confidence and humility in communication.</p></li></ul><ul><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Exposure to high-scale consumer-facing mobile apps.</p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Familiarity with e-commerce security standards and architecture patterns.</p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation">Availability across US Eastern Time business hours and emergency support windows.</p></li></ul>