Siebel Administrator

Summary

Our organization is looking for a committed expert to manage and support our Siebel CRM platforms. This position is essential for guaranteeing the uninterrupted operation, security, and accessibility of our customer relationship management infrastructure. The ideal applicant will manage the entire lifecycle of the Siebel ecosystem, encompassing setup, customization, and routine upkeep, while working in tandem with diverse teams to foster technical proficiency and system dependability.

Location: Remote

Experience: 5-10 years

Responsibilities

• Lead the deployment, configuration, and sustained maintenance of Siebel CRM systems.

• Supervise the administration of Siebel servers, components, services, and ensure overall application uptime.

• Manage user accounts, enforce access control policies, and configure security parameters.

• Track system performance indicators and troubleshoot technical anomalies within the Siebel application.

• Organize software releases, implement patches, execute upgrades, and handle general environmental maintenance.

• Partner with development, database, and infrastructure groups to solve intricate technical problems.

• Deliver support services for production, testing, and development settings.

• Maintain precise technical records and strictly follow established change management protocols.

Requirements

• Demonstrate at least five years of hands-on experience in Siebel CRM administration and application support, subject to specific client needs.