Duties/Responsibilities

• Communicate with clients on case progress and manage client relationships. Help guide clients through the entire immigration process
• Draft and file Labor Certifications with the Department of Labor
• Create audit files
• Submit audit responses to the Department of Labor
• Draft and file Prevailing Wage Determinations
• Make any necessary revisions to drafted forms after attorney review
• Assist in assigned administrative recruitment tasks
• Meet assigned deadlines and communicate case progress/issues to the manager and/or attorney
• Manage a high-volume caseload and meet Key Performance Indicators (KPIs)
• Ensure data integrity and may assist in data audit projects
• Work collaboratively with manager(s), attorney(s), and support staff
• Additional responsibilities and projects as assigned
• Performs all other duties as assigned

Required Skills/Abilities

• Strong desire to work in a team-oriented environment
• Keen attention to detail
• Proficiency in client communication
• Track record of providing excellent client service within a fast-paced environment
• Strong organizational skills and ability to meet deadlines
• Service oriented with the ability to resolve and troubleshoot issues
• Proficient computer skills and ability to learn new software programs

Education and Experience

Some College/Associates degree preferred

1 plus year(s) work experience in similar position

Prior experience working with Employment Based or similar Immigration programs preferred

Supervisory Responsibility

None

Work Environment

Prolonged periods sitting at a desk and working on a computer