• Gather, analyze, and document business and functional requirements from stakeholders.

• Work closely with business users, technology teams, developers, and QA teams to translate requirements into technical solutions.

• Prepare BRDs, FRDs, user stories, functional specifications, process flows, and acceptance criteria.

• Use SQL for data analysis, validation, reconciliation, and investigation of business requirements/issues.

• Leverage AI tools to improve requirement analysis, documentation, data analysis, process optimization, and BA productivity.

• Analyze business processes, identify gaps, and recommend improvements.

• Support UAT, functional testing, defect analysis, and production issue investigation.

• Work with technical teams to understand APIs, data flows, integrations, and system dependencies.

• Perform data validation and ensure solutions meet business and functional requirements.

• Coordinate with multiple stakeholders throughout the project lifecycle.

• Maintain clear documentation of requirements, processes, changes, and decisions.

• Strong experience as an IT / Technical Business Analyst.

• Proficiency in SQL – ability to write queries and perform data analysis/validation.

• Hands-on experience using AI tools for analysis, documentation, productivity, or business problem-solving.

• Basic understanding of banking and financial services.

• Knowledge of Debit/Credit transactions and Payments.

• Good understanding of business requirements, functional specifications, user stories, and UAT.

• Strong communication and stakeholder management skills.

• Ability to work effectively with both business and technical teams.

Good to Have

• Exposure to Intraday Liquidity (IDL) or liquidity management.
• Experience in banking payment systems.
• Knowledge of SWIFT / ISO 20022 / payment messages.
• Understanding of APIs, system integrations, and data flows.
• Experience working in Agile/Scrum environments.
• Familiarity with tools such as JIRA, Confluence, Postman, or similar BA/project tools.