We are looking for an experienced Key Account Manager to manage and grow strategic customer accounts in the ELV, ICT, and BMS industry. The ideal candidate should have 5+ years of experience in key account management, business development, and client relationship management. This is a remote role that requires regular travel to customer locations based on business requirements.

Key Responsibilities

• Manage and grow relationships with key enterprise, corporate, and government customers.

• Identify new business opportunities within existing accounts and drive revenue growth.

• Develop account plans and ensure customer satisfaction through proactive engagement.

• Coordinate with technical, estimation, and project teams to deliver customer requirements.

• Lead commercial discussions, contract negotiations, and proposal presentations.

• Track sales opportunities, forecasts, and account performance using CRM tools.

• Ensure timely resolution of customer issues and maintain long-term partnerships.

• Stay updated on industry trends, competitor activities, and customer requirements.

Requirements

• 5+ years of experience in Key Account Management, Enterprise Sales, or Business Development within the ELV, ICT, BMS, Security Systems, or Building Automation industry.

• Strong understanding of ELV systems including CCTV, Access Control, Fire Alarm, Structured Cabling, Networking, BMS, and Integrated Security Solutions.

• Proven ability to manage large customer accounts and achieve sales targets.

• Excellent communication, presentation, negotiation, and stakeholder management skills.

• Proficiency in CRM software and Microsoft Office.

Qualification

• Bachelor's Degree in Engineering, Electronics, Electrical, IT, or a related field.

• MBA in Marketing or Sales is an added advantage.

Travel Requirement

• This is a remote role with regular travel to client locations based on business needs, including customer meetings, project discussions, presentations, and account reviews.

Language Requirement

• Fluent in English and Hindi (Mandatory).

• Ability to communicate professionally with customers across different regions.

Benefits

• Competitive Salary based on experience.

• Performance-based incentives and career growth opportunities.

• Training and skill development programs.

• Paid leaves and public holidays.

• Health and wellness benefits.

• Collaborative and professional work environment.