Account Managers are responsible for maintaining and expanding business with existing customers/ business areas whilst scouting for new opportunities via building new customer relationships.

They are responsible for obtaining and maintaining long-term key customers by comprehending their requirements. They build strong relationships with strategic customers, identify customer needs and map them with the company’s expertise to generate mutual value. They work with multiple delivery teams to enhance customer satisfaction. The goal is to drive sustainability and growth of our business to achieve long-term success with client organizations.

Originally posted on Himalayas