Member of Technical Staff, Frontend
vapi · 21 hours ago
Vapi (/ˈVɑːpi/):
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Voice AI that resolves, not transfers
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Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
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Trusted by 1 million developers building the future of voice agents
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Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
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Try talking to Vapi now!
Why We’re Hiring This Role:
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We’re hiring a senior frontend engineer in San Francisco to raise the quality of the experiences customers use to build and operate voice AI agents.
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This role will shape frontend experiences across call health and LLM observability, reporting, and analytics - a broad product surface with significant room for ownership.
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You’ll shape data-heavy dashboards and call logs used by thousands of monthly active users, making complex, real-time workflows fast, accessible, and trustworthy.
What You’ll Do:
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30 Days: Ramp up on Vapi’s frontend stack and Agent Loop/Observe. Build context with engineering, product, and design, learn how dashboards and call logs connect to backend services, and ship a meaningful improvement.
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60 Days: Take end-to-end ownership of a core workflow in call health/LLM observability or reporting and analytics. Deliver production React, TypeScript, and Tailwind work with strong API integration, testing, and measurable improvements to performance, accessibility, or usability.
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90 Days: Become the primary frontend owner for your area. Establish reusable patterns in the design system and Storybook, improve how data-intensive and real-time interfaces scale, and help the team use agentic coding without compromising craft.
Who You Are:
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5+ years of professional software engineering experience with deep frontend expertise and a record of shipping customer-facing products.
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Strong command of React, TypeScript, JavaScript, HTML, CSS, browser APIs, and integrating frontend applications with backend services and APIs.
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Strong web performance and accessibility fundamentals, including tools such as Chrome DevTools and Lighthouse.
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A test-driven approach spanning component, visual, and end-to-end testing, plus experience with Storybook and design systems.
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Excellent product and UX judgment and strong collaboration with product and design in fast-moving environments.
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Production experience with agentic coding tools and Tailwind CSS. Data-intensive dashboards, complex tables, pagination across millions of rows, or real-time interfaces are a plus.
How We Work:
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Build something worthy of love
- Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.
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Commit and follow through
- We finish what we start and build trust by being people others can count on.
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Why not today?
- We value urgency and momentum. The fastest path to customer value usually wins.
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Seek raw input
- We go directly to customers, data, and teammates instead of relying on summaries or assumptions.
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It’s our problem
- We operate as one team. We share credit, own mistakes together, and support each other when things get hard.
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Be direct and kind
- We give feedback clearly, respectfully, and without delay.
Why Vapi:
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Generational impact: Build the human interface for every business
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Ownership culture: Many of us are previous founders
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Kind team: The founders, Jordan and Nikhil, are Canadians
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Tier-1 Investors: YC, KP seed, Bessemer
What We Offer:
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Real stake: We offer a competitive salary and excellent equity ownership
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Comprehensive health coverage: medical, dental, and vision plans
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Team love: We love hanging out, and we do quarterly off-sites
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Flexible time off: take what you need
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More: catered meals, transportation, equipment, and a $10k annual L&D budget