HIRING | OPERATIONS SPECIALIST – DIGITAL PLATFORMS & SHAREPOINT ?

? Location: Remote

? Experience: 6+ Years

? Rate: USD $9/hour

? Employment: Contract

? ROLE OVERVIEW

Looking for an experienced Operations Specialist to manage SharePoint, digital platforms, user access, technical support, content governance and operational requests.

? KEY RESPONSIBILITIES

• SharePoint administration & site maintenance

• User access, permissions & security groups

• First-line technical support & troubleshooting

• Manage support queues, requests & escalations

• Platform usage reporting & analytics

• Content publishing & lifecycle management

• Monitor expired/outdated pages and site content

• User training, onboarding & platform support

• Stakeholder coordination across India & APAC

• Documentation, issue tracking & resolution

? MUST-HAVE SKILLS

• Microsoft SharePoint / SharePoint Online

• SharePoint Administration

• Access & Permissions Management

• Enterprise Content Management

• Technical Troubleshooting

• Platform Operations

• Content Governance

• Reporting & Analytics

• Support Queue / Request Management

• Stakeholder Management