General Information

Location

Work at Home

Job ID

12590

Job Category

Customer Service Representative (CSR)

Language Requirement

Portuguese

Description & requirements

Description

Do you enjoy sales and proactive customer engagement? Transcom is looking for an Outbound Agent Portuguese-speaking to support a global leader in the energy sector, focused on innovation and sustainability.

In this role, you will actively engage customers, identify opportunities, and present tailored solutions that create real value.

Sounds interesting? We’re looking forward to your application.

What’s in it for YOU!

• International and inclusive environment where you feel supported and welcome from day one;
• Fully paid training to introduce you to the specifics of the role;
• Continuous development through internal learning platforms;
• Strong career progression - over 80% of senior roles are filled internally;
• Employee referral program with additional bonuses;
• Corporate benefits and discounts;
• Remote position - you must live within a 50KM radius of the Porto center as you may need to go to the office in occasional situations.

Join Transcom as an Outbound Agent!

Be on the front line of our commercial operation, representing innovative energy solutions. In this role, you will:

- Proactively contact customers through outbound calls;

- Understand customer needs and expectations;

- Present relevant, value-driven commercial solutions;

- Build positive and long-term customer relationships;

- Contribute to sales performance and customer satisfaction.

To be successful in this role, the following is needed:

- Strong verbal communication and persuasion skills;

- Results-driven mindset with a passion for sales;

- Ability to quickly learn, adapt and respond to change;

- Good computer skills and confidence using digital tools;

- Strong time management and organizational skills;

- Availability to work shifts between 11:30 and 20:30;

In order to work from home, you will need to have:

Stable internet connection of at least 10 Mbps or higher

What Life at Transcom is like!

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other.

You’re included just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

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Originally posted on Himalayas