HIRING | SALESFORCE BUSINESS ANALYST

 Position: Salesforce Business Analyst

 Experience: 6+ Years

 Work Mode: Remote

 Working Hours: IST Timings

 Budget: Up to ₹1.3 LPM

 Joining: Immediate / Short Notice Preferred

 Interview Status: Interviews Ongoing

 ROLE OVERVIEW

We are looking for an experienced Salesforce Business Analyst with 6+ years of relevant experience to gather business requirements, translate them into Salesforce functional solutions, and work closely with stakeholders, developers, administrators, QA, and project teams.

? KEY RESPONSIBILITIES

• Gather, analyze, and document business requirements

• Translate requirements into Salesforce functional requirements and user stories

• Create BRDs, FRDs, User Stories, Acceptance Criteria & Process Flows

• Conduct requirement workshops and stakeholder discussions

• Work closely with Salesforce Developers, Administrators, QA, and technical teams

• Analyze existing Salesforce processes and recommend improvements

• Support Salesforce implementation, enhancement, and integration projects

• Support UAT, including test scenarios, defect analysis, and business validation

• Manage requirement changes throughout the project lifecycle

• Ensure Salesforce solutions align with business processes and objectives

 REQUIRED SKILLS

 6+ years of experience as a Business Analyst with strong Salesforce experience

 Strong understanding of Salesforce Platform & CRM processes

 Experience in requirement gathering, analysis, documentation & stakeholder management

 Strong knowledge of Sales Cloud / Service Cloud

 Hands-on experience with User Stories, BRD/FRD, Process Flows, Acceptance Criteria & UAT

 Understanding of Salesforce configuration and standard functionality

 Good understanding of Salesforce Integrations & APIs

 Strong communication, analytical & problem-solving skills

 Ability to work with both technical and non-technical stakeholders

 GOOD TO HAVE

 Salesforce Administrator / Business Analyst Certification

 Agile / Scrum experience

 Knowledge of Jira, Confluence & Salesforce

 Salesforce Reports, Dashboards, Workflows & Automation

 Exposure to Data Migration & Third-Party Integrations

 CANDIDATE PREFERENCE

 Strong hands-on Salesforce BA experience preferred

 Immediate / Short Notice Joiners highly preferred

 Must be comfortable working in IST timings

 Excellent communication & stakeholder management skills required

 Interviews: Ongoing — Immediate submissions preferred