Role Summary:

Independently delivers HRIS module configurations, manages client interactions, and contributes to project delivery with growing functional expertise.

Key Responsibilities:

• Requirements Gathering & Design: Liaise with client SMEs to gather business requirements and document functional specs. Advise clients on system design options and HRIS best practices.
• Configuration & Data Migration: Configure and test modules to meet client requirements. Perform or support data migration activities as required.
• Client Engagement: Conduct end-to-end demos and UAT walkthroughs for client review. Collect and process feedback to drive system changes.
• Training & Documentation: Deliver end-user training on different modules. Prepare BRDs, training materials, and all project documentation.
• Post-Go-Live Support: Resolve post-implementation issues within agreed SLAs. Implement minor enhancements based on client feedback.

Functional Competency:

• Requirement Gathering: Documents clear business needs during workshops with moderate guidance.
• Functional Expertise: Configuring and troubleshooting with growing confidence.

Behavioural Competency:

• Consulting Skills: Leads workshops and extracts insights from discussions.

• Communication: Conveys ideas clearly and keeps stakeholders informed.

• Task Ownership: Manages own responsibilities with minimal reminders.

• Attention to Detail: Reviewing work carefully, reducing avoidable mistakes.

• Client Orientation: Balances client requests with solution feasibility.

• Problem Solving: Analyzes root causes and proposes solutions for common issues.

• Bachelor's degree from a recognized institution.

• 4–7 years of HRIS experience; minimum 3 full-cycle implementations.

• Deep expertise in one or more HRIS modules (Core HR, Talent Acquisition, Talent Management, Payroll etc).

• Strong communication, leadership, and client management skills.

• Certifications: SAP SuccessFactors Certification (required).