Senior Product Manager, SMB Platform
clera · 12 hours ago
About the Role
This Senior Product Manager role sits at the heart of a fintech platform built for small and independent businesses, owning a high-impact area that spans onboarding and activation, workflow tooling, partner integrations, and customer-facing AI experiences. The work directly shapes how small business owners manage their finances day to day, making complex financial tasks easier, faster, and more intuitive.
What You'll Do
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Own the roadmap for customer-facing AI features, applying LLMs, agentic workflows, and automation to real small-business financial problems with a thoughtful eye on accuracy, privacy, and risk.
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Improve the new-customer journey from signup through activation, helping users reach value quickly and deepen engagement over time.
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Build and enhance business workflow tools such as invoicing, automation, reminders, reconciliation, and other day-to-day financial operations.
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Lead the strategy for partner integrations and APIs, connecting accounting, payments, payroll, and business software into useful, end-to-end workflows.
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Run experiments across onboarding, adoption, and retention, defining success metrics and turning successful tests into scalable product improvements.
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Partner closely with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to bring products to market.
What We're Looking For
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Meaningful experience as a product manager, ideally in fintech or a closely adjacent domain.
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Hands-on background in at least one core area: SMB onboarding and activation, workflow tooling, integrations and APIs, or customer-facing AI products.
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Demonstrated fluency with experimentation, A/B testing, and data-driven decision-making.
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Comfort working with LLMs and AI-driven product surfaces, with an understanding of the tradeoffs involved.
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Strong cross-functional collaboration skills, with experience aligning engineering, design, compliance, and go-to-market stakeholders.
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A track record of shipping products that drive measurable growth, retention, or monetization outcomes.
Compensation & Benefits
Base salary: $160,000 to $200,000 USD annually. Visa sponsorship is not available for this role.
Location
Hybrid, based in New York City, New York, USA (2 to 3 days per week on-site in the Financial District).