SOC Experience Lead
RS Assurance & Advisory · 12 hours ago
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SOC 2ISO 27001NIST
Key Responsibilities
Client Experience & Engagement Management
- Own the end-to-end client experience across SOC 1 and SOC 2 engagements.
- Serve as the primary relationship manager and trusted advisor for assigned clients.
- Lead client onboarding, kickoff meetings, status updates, and ongoing communications.
- Establish clear expectations, timelines, deliverables, and responsibilities.
- Proactively identify client concerns, resolve issues, and maintain strong client relationships.
- Ensure clients receive a consistent, high-quality experience throughout their compliance journey.
SOC Program & Compliance Oversight
- Guide clients through SOC 1 and SOC 2 readiness and compliance processes.
- Assist clients in understanding SOC requirements, Trust Services Criteria, and control expectations.
- Coordinate gap assessments, evidence collection, control mapping, and remediation activities.
- Review control documentation, policies, procedures, and supporting evidence for completeness and readiness.
- Coordinate with external CPA firms and auditors throughout the examination process.
- Track findings, exceptions, remediation plans, and outstanding compliance activities.
Practice Development & Continuous Improvement
- Help develop and scale RSAA's SOC advisory services.
- Identify opportunities to improve service delivery, client retention, and operational efficiency.
- Develop standardized SOC readiness methodologies and client-facing resources.
- Identify opportunities for additional advisory services and ongoing client support.
- Collaborate with leadership on service offerings, pricing, resource planning, and practice growth.
Qualifications & Experience
- 5+ years of experience in SOC 1, SOC 2, IT audit, risk management, or security compliance.
- Strong working knowledge of SOC 2 Trust Services Criteria and SOC 1 requirements.
- Experience managing SOC readiness, gap assessments, and compliance engagements.
- Understanding of common security frameworks such as ISO 27001, NIST, and PCI DSS.
- Experience working directly with clients and senior-level stakeholders.
- Strong project management and organizational skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple engagements in a fast-paced consulting environment.
- Experience working with GRC platforms and compliance automation tools.
Preferred Qualifications
- CPA, CISA, CISSP, CISM, or other relevant certifications.
- Experience working within a cybersecurity consulting, audit, or advisory firm.
- Familiarity with SOC 2 audit evidence platforms such as Vanta, Drata, Secureframe, or similar tools.
- Experience coordinating with independent CPA firms and external auditors.
- Previous experience building or managing a SOC advisory or compliance practice.
Why Join RS Assurance & Advisory?
- Opportunity to take a leadership role in a growing advisory practice.
- Direct impact on the development and expansion of RSAA's SOC services.
- Work with a diverse range of organizations across different industries.
- Collaborative and remote-first working environment.
- Opportunity to shape processes, service delivery, and the future direction of the practice.
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