Strategy & Operations Lead – CEO Office
Syscort Technologies · 13 hours ago
About the Role
Syscort is looking for a Strategy & Operations Lead to work directly with the Founder & CEO and translate the company's vision into a structured, scalable and executable business plan.
This is a hands-on strategy + execution role covering organization design, business operations, GTM, hiring, processes and cross-functional execution.
Key Responsibilities
- Translate Founder vision into strategic priorities and 90/180-day execution plans.
- Design organization structure, operating model, reporting lines and accountability.
- Develop headcount plans, hiring priorities and workforce budgets.
- Define roles, KPIs, decision rights and management cadence.
- Design and improve business workflows, SOPs and operating processes.
- Support GTM, business-unit strategy, market expansion and strategic partnerships.
- Improve coordination across Sales, Delivery, Finance, HR and Operations.
- Build management dashboards and business-performance reviews.
- Identify operational bottlenecks and drive initiatives from problem → solution → implementation.
- Help reduce Founder dependency on day-to-day operations and build a scalable operating system.
Ideal Candidate
- 5–10 years of experience in Strategy, Management Consulting, Business Operations, Transformation or Founder’s Office.
- MBA from IIM, ISB, FMS, XLRI, SPJIMR, MDI or equivalent preferred.
- Candidates with experience at leading consulting or high-growth technology companies are strongly preferred.
- Relevant backgrounds may include McKinsey, BCG, Bain, Strategy&, EY-Parthenon, Kearney, Deloitte, Accenture Strategy, Zomato, Swiggy, Razorpay, PhonePe, Meesho or similar organizations.
- Experience in organization design, operating model, GTM, transformation or business scaling is highly desirable.
- Strong analytical, problem-solving and communication skills.
- Comfortable working directly with founders/CXOs in an ambiguous, fast-moving environment.
- Strong ownership mindset with the ability to independently drive initiatives.
What We Are Looking For
Someone who can take:
Founder Vision → Strategy → Organization → People → Processes → KPIs → Execution
and make it happen.
This is an opportunity to work closely with the Founder and play a significant role in shaping Syscort's next stage of growth, international expansion and operating model.