Supply Quality Manager
Nebula: Spiritual Guidance Space · 15 hours ago
Be the first person to own chat quality, expert training and Vedic content for our fast-growing astrology platform — a rare seat where real spiritual expertise meets a global, data-driven product. Our platform is one of the world's largest astrology & spiritual consultation platforms, 70M+ users worldwide
Role & Responsibilities
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Fact-check Vedic content for accuracy
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Contribute to esoteric content features for the India product
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Identify user pain points and suggest marketing angles for chats
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Identify and fix bottlenecks in expert performance to improve overall supply quality
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Run regular quality control (QC) of consultation chats, covering cultural fit, retention and engagement
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Build a training program and quality standards for India-based experts
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Support hiring by screening candidate experts for genuine consultation ability
Preferred Candidate Profile
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3+ years on an astrology/consultation platform in a role tied to supply, quality or expert training — OR 2+ years of supply/marketplace ops combined with hands-on Vedic astrology practice
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Fluent Hindi + English (B2+)
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Nice to have: experience training or onboarding experts/consultants
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Directness — comfortable giving experts feedback
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Comfortable building a process from scratch, without a ready-made playbook
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Comfort with cross-cultural communication
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Working knowledge of using AI tools to analyze chats at scale
Additional Skills
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Vedic astrology education/qualification, or working knowledge of Kundli reading, dashas, transits, nakshatras
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Additional tools: KP, Lal Kitab, Nadi, Prashna, Vastu, numerology, gemology
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Knowledge of the Panchang/muhurat and festival calendar
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Experience creating content (video/text) for a spiritual audience
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Additional regional languages: Tamil, Bengali, Marathi, Telugu
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Experience recruiting or building a team of experts
Perks and Benefits
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Fully remote full-time role
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Work on a product with 70M+ users — real scale impact, not private-practice scale
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Be the first hire of this kind — you set the standards, not just execute someone else's
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Clear growth path: Head of Spiritual Expertise (India), lead of the local Board of Experts, or Supply Ops Lead (India)
