Technical Customer Support Engineer II – Product-Based IT Company – Remote
Seventh Contact Hiring Solutions · 5 days ago
Position: Technical Customer Support Engineer II (Technical Solutions / Support) Location: Remote (India) Experience: 5 Years Key Responsibilities Serve as the primary point of contact for customer technical issues and product-related queries. Troubleshoot and resolve complex technical issues for enterprise SaaS applications. Analyze application logs, SQL queries, and API responses to identify and resolve problems. Work with REST APIs, Postman, Kibana, and Grafana for troubleshooting and diagno…
This source only provides a short preview of the job description — click "Apply now" to read the complete listing on the employer's site.