Category: IT Services

Location:

Roles and Responsibilities

• Analyze, design, develop, test, and implement Zoho One applications

• Develop custom APIs, methods, and functions as a software developer

• Understand the business process flow and requirements of the team members to implement and customize various elements and objects in Zoho

• Effectively utilize Zoho modules features to automate various business processes

• Design, develop, and maintain custom Zoho functions and workflows; ensuring efficiency

• Integrate Zoho applications with other Zoho applications

• Review, proofread, and format all correspondence to ensure accuracy and completeness

• On-board and train users in data entry, data security procedures, reporting requirements, and develop and update training materials and resources

• Assist users in day-to-day questions or technical concerns

• Work with the Zoho support team to resolve any reported issues. Track issues and provide periodic updates

• Create custom tools and scripts to automate the manual business processes, within or outside of Zoho

• Maintain daily, weekly and monthly reports

Requirements

Desired Candidate Profile

• Custom Zoho development using Zoho Creator (Minimum 1 year experience)

• Development and implementation of Zoho Books, Zoho Inventory, Zoho CRM, Zoho Projects , Zoho Desk, Zoho People , Zoho Recruit and Creator, SalesIQ, preferable Zoho One platform (Minimum 1 year experience)

• Exceptional problem solving, organizational, and prioritization skills

• Ability to work independently and as a member of a team, including coordinating with all levels of management and staff

• Ability to plan and manage multiple tasks and projects with minimal supervision

• Ability to maintain focus over an extended period

• Capable of troubleshooting - find answers and solutions and utilize resources when needed

• Detail-oriented and thorough in completing tasks

• Understands the importance of safeguarding all critical data, information, and communication.

1.- Implementation, Administration and Configuration of Zoho One Ecosystem Applications.

2.- Support and Training to Users of the Zoho One Ecosystem.

3.- IT Support Level 1 to User PCs in relation to their use with Zoho, Emails, Domains, etc.

4.- Documentation of the evidence of Support and Digitization evidence documentation.

5.- Functionality tests and Quality Assurance in Developments.

6.- You will be in touch with clients so we require a high Customer Service level. You will assist our clients through chat, calls, meetings, or email with clients.

7.- Truly interested in Zoho and understanding how it can be implemented and used to improve business processes.

Requirements*

• Proven experience providing Technical Support in Zoho Ecosystem Applications. You will be tested during the interview.

• Fluent English.

• A high degree of confidentiality and ethics, strong planning, highly organized, and decision-making skills, and problem-solving aptitude.

• You will work under a confidentiality agreement.

Benefits

Perks and Benefits

Monday - Friday; 10:30 to 19:00

Saturday - 10:30 to 15:30

Sunday - Holiday

Job Type: Full-time

Pay: From 25,000 per month to 40,000 as per experience

Experience:

• Zoho One: 2 years (Required)

Language:

• English (Required)

RoleSoftware Development - Other

Industry TypeMedical Services / Hospital

Functional AreaEngineering - Software & QA

Employment TypeFull Time, Permanent

Role CategorySoftware Development

Education

UG :Graduation Not Required

Details

Originally posted on Himalayas